The Voice of Spalding and South Holland
Lincolnshire police are urging residents to report non-emergency situations via the force’s website.
“We have improved the way people can report online, and this is the preferred option to report crime or pass information in a non-emergency,” said a statement from the force.
“We receive more than 123,000 calls to the 999 line, and 171,000 calls to the 101 number each year. At our busy times, once our switchboard has triaged your initial call, at peak periods, you can expect there will be a longer delay in answering your call.
“We are working to answer calls quicker, but in reality the time we need to give each caller will delay others getting through and they are left sitting in a queue,” adds the statement.
“Whether people call or go online, calls and reports will be received and dealt with by staff in the force control room. They assess and prioritise the most appropriate response and our resources will be allocated based on the threat, risk and harm involved.”
The force says its ‘asking for the help of the public’ and as long as there’s no immediate danger, wants non-urgent matters to be dealt with via the internet.
To report a crime go to Report | Lincolnshire Police (lincs.police.uk)
